Our reception email is provided for non-urgent, administrative communication only. It is not suitable for medical advice or urgent health concerns.
You may use email to contact the practice for:
- Appointment requests or cancellations
- General administrative queries
Please do not use email for:
- Urgent or emergency issues
- New or worsening symptoms
- Medical advice or clinical concerns
If your matter is urgent, please telephone the practice or call 999 / 112.
Emails are reviewed only during normal working hours; they are not monitored at weekends. We aim to respond within 1-2 working days. If you do not receive a response within 2 working days, please contact reception.
Please include your full name and date of birth in all correspondence and keep your contact details up to date.
Email is not a fully secure method of communication. By contacting the practice via email, you are consenting to its use. All information is handled in accordance with GDPR and the Data Protection Act 2018, and relevant emails may be added to your medical record.
If you do not wish to communicate by email, please inform reception.
